ServiceTitan Mobile 2.0

Increase customer satisfaction and grow sales with an app built for the home services industry

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Overview

Increase Customer Satisfaction & Repeat Business

Delight customers and provide a personalized experience the moment you arrive on-site with information like job details, service history, recommended estimates, and more - all available in one place. Become a trusted advisor and engage customers in your services and benefits using a visual pricebook and multi-option presentation mode.

Drive Sales & Technician Performance

Give technicians a powerful, intuitive app to improve their day-to-day performance and provide a world class customer experience your company takes pride in. Even greener technicians can get up to speed and gain confidence in their trade with smart features including technician dashboard, triggered forms, image doodling, and much more.

Reduce Costs & Save Time

Eliminate all paperwork and automate data entry to complete jobs faster and service more clients. Dedicate the extra time to building stronger relationships, getting better reviews, and increasing referrals.

Award-Winning App Loved by Customers

2016 Stevie® Awards Winner for Best App in Business/Government

Tommy Hale
Service Manager of Metro Sewer and Drain
"Coming from Mobile 1.0, Mobile 2.0 is sleeker and more intuitive for technicians to use. The design and features are amazing. It definitely allows for a more professional and streamlined way to sell.”
Eric Falconer
General Manager of Dutton Plumbing
"It's really incredible what you've created. I stand by my final statement - you've got something that is not only better, but tremendously better."
Bob Minkert
CEO of Mr. Rooter and Mr. Electric Atlanta
“Mobile 2.0 has been a game-changer. The new design is modern and easy to use, and there are a lot of new features to help my technicians provide a better sales experience.”

How It Works

Discover how ServiceTitan helps residential contractors just like you succeed.

The #1 Business Management Software for Home Services Companies

ServiceTitan is the leading business management software for residential contractors in HVAC, plumbing, and electrical services to grow sales, streamline operations, and deliver an amazing customer experience to homeowners everywhere. With a comprehensive solution from marketing to call center, dispatch, field service, and back office, you can manage your team and grow your company anywhere you go – even on the road.

ServiceTitan Mobile 2.0 is a newly released app and an extension from the core product to help technicians better service homeowners. Built from the ground up, Mobile 2.0 incorporates best-in-class practices and an intuitive design to drive technician performance, improve customer satisfaction, and automate manual processes. Because ServiceTitan is completely cloud-based, everything done in the field is also captured in the office. Now you can stay up to date on your field activities in real time.

Grow sales and improve performance more than before

Technician Scorecard
Display conversion rate, job average, revenue, and more real-time stats to let technicians track their progress and inspire them to perform better. Use data to recognize accomplishments or coach technicians on how to improve. Transparency drives accountability and better results.
Doodle
Mark up images taken of the equipment or worksite to better communicate the problem. Now technicians can build more trust with customers and bring their expertise to life using a visual aid.
Forms
Create any number of forms including an inspection checklist, product warranty, and cancellation notice to ensure technicians follow procedures and collect the necessary information for every job. Trigger forms based on the job type to remind technicians of what to do.
Job Details

Help technicians better understand the opportunity and deliver a personalized experience with customer information, service history, pinned notes, and call recordings available in one place. Even greener technicians can arrive on-site well-prepared to offer a solution and delight the customer.


Increase customer satisfaction and provide a modern consumer experience

Visual Pricebook
Increase close rates by showing off beautiful pictures, videos, and descriptions of the services, equipments, and materials you offer. Provide helpful information to engage customers and build more credibility for your company.
Multi-Option Presentation Mode
Build multiple options such as good, better, and best to communicate the value customers are getting. Use a beautiful presentation mode to recommend the bigger option and increase average tickets. Take it a step further by physically handing over the tablet to customers to mirror an online shopping experience.
Checkout Wizard
Make purchasing easy and painless with multiple payment options to select from including credit card, check, or cash.
Visual Pricebook
Increase close rates by showing off beautiful pictures, videos, and descriptions of the services, equipments, and materials you offer. Provide helpful information to engage customers and build more credibility for your company.
Multi-Option Presentation Mode
Build multiple options such as good, better, and best to communicate the value customers are getting. Use a beautiful presentation mode to recommend the bigger option and increase average tickets. Take it a step further by physically handing over the tablet to customers to mirror an online shopping experience.
Checkout Wizard
Make purchasing easy and painless with multiple payment options to select from including credit card, check, or cash.

Automate manual processes to save costs and remove administrative burden

Cloud-Based
Get immediate updates on any field activity including job status, completed forms, and processed invoices. Reduce calls and double data entry between your office and field staff.
Offline Mode
Use the app normally through poor or zero internet connection. Once you get reconnected, everything will automatically sync to the cloud. Now technicians can move forward and complete a job without any disruption.
Eliminate Paperwork
Say goodbye to paper invoices, service agreements, inspection forms, and more. Reduce paper costs and save time scribbling down information to focus on value-added activities like upselling or getting more reviews.
Ready to grow your business?
Sign up to learn how
Thank you for requesting a demo!
A product expert will get back to you within one business day.